It seems like yesterday we were discussing how baby boomers and Generation X employees could better communicate.  As a Gen-X myself , it is comical to see how this has now gone full circle with Gen-Y employees. One thing is certain…if an employer does not deliver, Generation Y employees have no qualms about exiting an […]

Many organizations struggle with attracting the right staff with the competencies and behaviours that fit their company’s culture.  An organization can improve their success rate by adopting a rigorous recruitment process. A rigorous recruitment process for external hires needs to include the following: 1. Pre-Screening of Candidates: The purpose the resume review is to screen […]

People need to be recognized and appreciated.  It is a basic human need, however, one that is often forgotten in the hectic workplace. On top of this, recognition impacts your bottom line.  According to the Carrot Principle founders, Chestor Elton & Adrian Gostick, in response to “My organization recognizes excellence,” those companies that scored in […]

Employee engagement is one of your most critical performance indicators. In identifying the three best measures of a company’s health, business consultant and former General Electric CEO, Jack Welch, cited employee engagement first, with customer satisfaction and free cash flow coming in second and third, respectively. If your employees are not happy, then your profitability […]