Heather Costello


Born and raised in St. John’s, NL, Heather graduated with a Bachelor of Business Administration from Memorial University before honing her professional skills in administration, client service, recruitment and credentialing while living and working on the west coast of the country, the National Capital Region, and more recently back on her home terrain here in Newfoundland.  Heather brings a subject matter expertise and deep understanding of the medical credentialing landscape in Canada along with expert skills in client handling, particularly for newcomers, after spending over 5 years working for the Royal College of Physicians and Surgeons of Canada.  Prior to this, Heather has had professional experience in the recruitment environment from her time in Vancouver, BC, as well as with the immigration system during her tenure with Canada Border Services Agency in both St. John’s, NL and Ottawa, ON.  Heather’s ability to navigate complicated regulatory systems, policies, and procedures with ease for clients and stakeholders is unmatched.

In her free time, Heather enjoys the arts, the outdoors, and quality time with her husband, family and boxer-mastiff mix, Rosie.